It seems the setup of “Thank you” couldn’t read after checkout. “After checking your site and checking the functions of the feature. Support also says I have to reach to woocommerce. ![]() It is the Elementor Pro that is causing the issue. You could copy and paste your reply here or paste it via and send the link here. If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs. Once you’ve done that, you can paste it into your reply here. Select Get system report and then Copy for support. ![]() You can find it via WooCommerce > Status. If this did not resolve the issue, please share your System Status Report, that will help us further troubleshoot. If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here. It’s also possible to do it using the free WP Staging plugin. Many hosts provide staging facilities, so it’s worth checking in with them. ![]() I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. We can run a conflict test to verify this. If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. Now, it seems that your issue here is being caused by your theme or a third-party plugin present on your site.Ĭan you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works? You can check under WooCommerce > Settings > Advanced > Checkout endpoints that the Order Received page has the order-received endpoint: ![]() I understand that when an order is placed on your site, you are redirected to a 404 Page Not Found error, correct? Deactivating Elementor Pro redirected you to the Thank You page, however, it is blank, right?īy default, when an order is placed on a WooCommerce site, customers will be redirected to the Order Received/Thank You page having a URL similar to this format:
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